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Field IT Service and Support Technician

What you will be doing

As a Micro Technologies Field IT
Service & Support Specialist, your primary responsibility will be the
on-site service and support of the hardware for Micro Technologies computerized
feed management and animal health systems, wired and wireless infrastructures
at our customer s cattle feeding and dairy operations, while delivering
exceptional customer service and support to those customers as well as other
departments within Micro Technologies.

What your background should look like (minimum qualifications)

  • Experienced in computer hardware
    installation, configuration, training, maintenance, diagnostics &
    replacement
  • Basic knowledge of networks and
    network topology
  • Experience with wireless
    infrastructure installation and maintenance preferred
  • Must have ability to run and
    terminate coaxial and networking cable runs
  • Experience in virus removal
  • Experienced in Windows 7, 8 & 10
  • Basic knowledge of Linux is preferred
  • Experience with supporting 1 to 20
    computers/workstations
  • A degree or certification is
    preferred, but not required. A successful candidate should have equivalent experience
    in a technical field
  • Strong planning, problem-solving,
    decision-making skills
  • Must be motivated, reliable, and
    trustworthy
  • Must be motivated to learn and adapt
    to areas you may be unfamiliar with
  • Excellent customer service skills
  • Must be available for local (day)
    travel. Occasional overnight travel will be required
  • Be available to cover a rotating
    weekend and holiday on-call schedule
  • Must have ability to climb grain
    legs and other like structures
  • Must have a good driving record


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